by Dr Natasha Wilks | Feb 21, 2015 | Client Engagement, Understanding Clients, Veterinary Coaching, Veterinary Communication
I am presenting at the AVA Pan Pacific Veterinary Conference in Brisbane in May. I will be presenting on ‘Understanding Clients to Improve Compliance’ on Wednesday 27th May at 10:30am. There are various reasons why clients don’t follow your...
by Dr Natasha Wilks | Jan 10, 2015 | High Performance, Mindset, Veterinary Coaching, Well-Being
Don’t let 2015 be a repeat of 2014! The year passes so fast and if you don’t have a plan for this year in developing your knowledge, skills and abilities, it won’t happen! In Australia, we are still in holiday mode. The kids are still on school...
by Dr Natasha Wilks | Nov 15, 2014 | Burnout & Compassion Fatigue, Stress Management, Veterinary Coaching
This is the time of year where my stress levels rise. School is finishing and there are the final exams for the year. I am organising the end of year gifts and the many things that come with the final few weeks. Concerts, parties, classroom clean ups. The festive...
by Dr Natasha Wilks | Sep 9, 2014 | Burnout & Compassion Fatigue, Stress Management, Veterinary Coaching, Well-Being
After talking to a lot of veterinarians and practice owners, I recognised that stress is having a major impact on their lives. Stress plays a part in our every day life. It is unavoidable. From the commute to work, the number of people already waiting at the clinic...
by Dr Natasha Wilks | Aug 24, 2014 | High Performance, Veterinary Coaching, Veterinary Communication
A sale is just a transaction of a service in return for money. Everyone is in the sales business. Some people sell cars, houses, furniture or white goods. What are we selling? Our knowledge and skills. Why does it seem challenging? Because a service is intangible....
by Dr Natasha Wilks | Aug 14, 2014 | Advice for New Grads, Burnout & Compassion Fatigue, Veterinary Coaching
Some time ago, I asked all of my veterinary connections about their biggest frustrations in practice. Reading the responses, I found that many people were struggling personally. We work in a mentally & emotionally taxing profession We are losing many talented...
by Dr Natasha Wilks | Aug 5, 2014 | Burnout & Compassion Fatigue, High Performance, Veterinary Coaching
We are working in faster, higher expectation environments You may be dealing with walk ins, double booking, emergency surgeries and that’s just before 11am. You must schedule a break! If you have 5 minutes to use the bathroom, you CAN take another 5 minutes to...
by Dr Natasha Wilks | Jul 5, 2014 | Well-Being
I am passionate about positive psychology! Positive psychology is the science of optimal human potential and flourishing. For so long psychology was focussed on what was wrong about people rather than what is right. I been reading Martin Seligman’s books for...
by Dr Natasha Wilks | Jun 15, 2014 | High Performance, Leadership Skills, Veterinary Coaching, Veterinary Practice
I have been invited to speak at the AVAPM conference again this year. I will be speaking on the Five Steps to Success. Even though I am not a practice owner, I see many benefits for associate veterinarians in attending practice management conferences. You will...
by Dr Natasha Wilks | Apr 15, 2014 | Veterinary Coaching, Veterinary Income
In a previous post, I discussed the effect that missing $20 in every consult and procedure has on your income. Until you take personal responsibility for the amount you are paid, your income will never increase. Yes, it is easier to leave it to your employer to decide...
