by Dr Natasha Wilks | Sep 20, 2016 | Burnout & Compassion Fatigue, Client Engagement, Emotional Intelligence, High Performance, Veterinary Coaching, Veterinary Practice, Well-Being
In early September, I spoke at the Australian Sheep Vets Conference in Dubbo. I presented 2 topics, How to Approach the Working Dog Consult in the Working Dog Stream and Resilience: How To Cope with Adversity in Practice in the main stream. When I presented the...
by Dr Natasha Wilks | Mar 10, 2015 | Client Engagement, Understanding Clients, Veterinary Communication
I have written an article for the March edition of the Australian Veterinary Journal. A common frustration in veterinary practice is interactions with challenging clients. There are critical emotional intelligence (EI) skills that you must develop to succeed in your...
by Dr Natasha Wilks | Feb 21, 2015 | Client Engagement, Understanding Clients, Veterinary Coaching, Veterinary Communication
I am presenting at the AVA Pan Pacific Veterinary Conference in Brisbane in May. I will be presenting on ‘Understanding Clients to Improve Compliance’ on Wednesday 27th May at 10:30am. There are various reasons why clients don’t follow your...
