by Dr Natasha Wilks | Jul 29, 2013 | High Performance, Mindset, Parenthood & Career, Veterinary Coaching
I grew up with horses and would spend every weekend riding around the countryside as a kid. We had Arabs and ponies. I remember being at high school when the Tom Quilty came to my home town. I was so excited and volunteered for the weekend handing out time slips and...
by Dr Natasha Wilks | Jul 27, 2013 | Client Engagement, High Performance, Understanding Clients, Veterinary Coaching, Veterinary Communication
People are driven by emotion not reason. Remember this when interacting and communicating with clients. We are taught to be rational and think logically. How does this impact our communication? We speak logically with lots of facts. Clients don’t think like...
by Dr Natasha Wilks | Mar 5, 2013 | High Performance, Mindset, Veterinary Coaching
Why do so many people reach success and then fail? This video may only be 4 minutes but packs a punch! A TED talk by Richard St John regarding the 8 steps to success. Take note of what happened when he stopped looking after his clients. Richard St. John:...