by Dr Natasha Wilks | Aug 24, 2014 | High Performance, Veterinary Coaching, Veterinary Communication
A sale is just a transaction of a service in return for money. Everyone is in the sales business. Some people sell cars, houses, furniture or white goods. What are we selling? Our knowledge and skills. Why does it seem challenging? Because a service is intangible....
by Dr Natasha Wilks | Aug 14, 2014 | Advice for New Grads, Burnout & Compassion Fatigue, Veterinary Coaching
Some time ago, I asked all of my veterinary connections about their biggest frustrations in practice. Reading the responses, I found that many people were struggling personally. We work in a mentally & emotionally taxing profession We are losing many talented...
by Dr Natasha Wilks | Aug 5, 2014 | Burnout & Compassion Fatigue, High Performance, Veterinary Coaching
We are working in faster, higher expectation environments You may be dealing with walk ins, double booking, emergency surgeries and that’s just before 11am. You must schedule a break! If you have 5 minutes to use the bathroom, you CAN take another 5 minutes to...