Every day in practice, charges are missed or incorrectly invoiced.
At the time, one missed charge in a consultation doesn’t seem substantial but the cumulative effect is significant. This directly contributes to a reduced turnover for the individual veterinarian and your veterinary practice.
On November 1st, I am giving a webinar training for the Webinar Vet UK, where I will discuss the common reasons why veterinarians undercharge, when it occurs and how to approach this with your team.
If every veterinarian is missing a $20 charge for each invoice, which can occur commonly, how much turnover are you losing each year?
If you would like further training in this area with your team, I strongly recommend having your veterinary team take the Income Accelerator Program.
It is an 8 week program where I discuss the commonly missed charges in each area of your veterinary practice. I also spend 8 weeks training each team member in the areas that contribute to undercharging and missed charges – lack of confidence, money mindset, communication skills and relationship building skills.
Natasha
